Shipping Policy
Thank you for shopping at Rayluxe Model Upgrade Automobile Accessories. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
1. Processing Time
Orders are typically processed within [Number] business days. Processing time includes order verification, quality checks, and packaging. Please note that processing time may be longer during peak seasons or promotional periods.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery estimates are provided below:
- Standard Shipping: [Number], [Number] business days
- Expedited Shipping: [Number], [Number] business days
Delivery delays can occasionally occur.
3. Shipment Locations
Rayluxe Model Upgrade Automobile Accessories ships to addresses within [List of Countries]. We do not ship to P.O. boxes or APO/FPO addresses.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties and Taxes
Rayluxe Model Upgrade Automobile Accessories is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
Rayluxe Model Upgrade Automobile Accessories is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
7. Incorrect Shipping Address
It is the customer’s responsibility to provide an accurate and complete shipping address. Rayluxe Model Upgrade Automobile Accessories is not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for the cost of reshipping the order.
8. Lost or Stolen Packages
Rayluxe Model Upgrade Automobile Accessories is not responsible for lost or stolen packages that have been confirmed as delivered to the shipping address provided by the customer. Upon request, Rayluxe Model Upgrade Automobile Accessories will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
9. Order Changes and Cancellations
If you need to make changes to your order or cancel it, please contact us as soon as possible at [Your Contact Information]. We will do our best to accommodate your request, but we cannot guarantee that changes or cancellations can be made once the order has been processed.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us at [Your Contact Information].